FAQs

FREQUENTLY ASKED QUESTIONS

If you don’t see the answer to your question, please contact us for a quick answer.

HOW DO I ORDER?

Order over the phone by calling 1-877-794-6487

WHAT IF I NEED HELP DECIDING?

No problem! Our Design Consultants are here to help you pick the right style, size, and customization options for your space and budget. Give us a call at 1-877-794-6487, text us, or email us.

HOW MUCH SPACE DO I NEED FOR MY PORCH SWING OR BED SWING?

While most swings fit and move in a space of 8 feet by 5 feet, the actual space needed will vary by product and style. We suggest you refer to the manufacturer’s individual product specifications to determine the space needed to allow optimal product movement.

For detailed information on what size swing to buy, visit our Swing Fit Guide

HOW MUCH WEIGHT WILL MY PORCH SWING OR BED SWING HOLD?

While most of our products have a weight rating of 1000 pounds, weight ratings vary by product and manufacturer. We recommend you refer to the individual product specifications for weight limits.

HOW DO I INSTALL MY PORCH SWING OR BED SWING?

Once you have purchased a Nested product, we recommend that installation be completed by a Licensed Contractor. We provide product specific installation guides to share with your contractor, for best practices when installing your porch swing or bed swing.

HOW DO I KNOW IF MY CEILING WILL SUPPORT A PORCH SWING OR A BED SWING?

First and foremost, we always suggest having a Licensed Contractor look at your ceiling to evaluate where the joists are located and to guarantee structural support. Almost all ceilings are built with some kind of support beam and/or joist system in place. As long as you can locate those joists and determine if the dimensions of the swing or swing bed match up with where you'd like to place it, you shouldn't have any problems. We do recommend that a Licensed Contractor hang the product for you as well.

If your support beams do not coincide perfectly with where you'd like your swing or swing bed to hang, ceiling brackets can often be used as an alternative. The brackets will be attached to the outside of your ceiling and will connect to your support beams, wherever they are located. The bracket can then be used to secure the swing hooks. This allows you to place your swing wherever you'd like and ensures the ropes/chains will hang completely straight up and down. Again, we recommend having a Licensed Contractor install ceiling brackets.

For detailed information on what size swing to buy, visit our Swing Fit Guide

IS ALL HANGING HARDWARE INCLUDED WITH PURCHASE?

All hanging hardware is included with the purchase of one of our hanging options (rope, chain, and/or s-hooks).

If you purchase the swing only, without rope/chain/s-hooks, you will not receive ceiling hooks or hanging gear.

WHAT IS THE DIFFERENCE BETWEEN A PORCH SWING AND A BED SWING?

A porch swing has a hard bottom in it and is typically around 32 inches deep. A bed swing is designed to accommodate a standard twin bed mattress measuring 75 inches by 39 inches.

WHAT KIND OF MATTRESS DO YOU RECOMMEND?

We suggest an inner spring or foam mattress 5 to 6 inches thick.

HOW DOES SHIPPING WORK?

If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send tracking information to the e-mail address provided at check out, within 24 hours of the order leaving the warehouse. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@nestedporchswings.com.

For all custom orders, please see the specific shipping and delivery instructions on the item product page.

Click here for details on our shipping options

HOW DO I RETURN OR EXCHANGE ITEMS?

Please contact Customer Service if you would like to discuss returning or replacing an item. Please refer to the specific return or exchange policy for each product on the item product page.