Free Shipping
You will receive free shipping on all orders in the contiguous United States (excluding Alaska & Hawaii which we do not ship to).
Order Confirmation
Once you place your order, you will receive an order confirmation from us. This email will confirm your order has been received and your credit card was approved for purchase.
Order Cancellation
Please note that all swing, cushion and pillow orders are custom made-to-order. Therefore, you can ONLY cancel your order up to 48 hours after you've placed your order for a full refund. After the 48 hours, there will be NO REFUND.
Shipping
Production Time: Please allow 3-4 weeks for the construction and painting of your swing. Depending on the season this timeframe can be extended. However, we do our best to turn around orders as fast as possible. Customizations will slow the process and add 2 weeks. We can expedite orders for an additional charge.
Delivery Time: Please allow up to 7 business days for FEDEX ground delivery once your swing(s) is shipped. It will arrive in two flat boxes.
*Cushion and pillow orders ship separately and take 3-5 weeks for production and delivery.