Free Shipping
You will receive free shipping on all orders in the contiguous United States (excluding Alaska & Hawaii which we do not ship to).
-Our swings currently ship within 8-10 weeks of the order date and ship in transit through a third party freight shipping company.
-Free shipping is for curbside delivery only. This means you will need lift the furniture off the truck to bring the inside your home, uncrate it, and assemble it. Our furniture is built from solid wood and is heavy. We do offer Liftgate service for an additional expense. We also crate the furniture to protect it from damage during transit, so please be prepared to open the crate during inspection.
Freight Delivery
-Third Party Freight Shipping Details- You will be notified by our team as soon as your furniture leaves our shop. Once the furniture arrives at the shipping terminal nearest to your home, you will be contacted by the freight company to schedule a delivery window. Please note that sometimes these delivery time windows can span over several hours, so please be prepared to accept your shipment at any point in the time window given. If you are not able to accept your shipment within a reasonable amount of time (as defined by the freight company), the freight company may be required to charge storage fees. All 3rd party freight deliveries occur during normal business hours only. Please be prepared to inspect and sign for your furniture upon delivery.
-It is your responsibility to inspect your new furniture thoroughly and completely for any damage BEFORE signing for the package(s). In the very rare event that your furniture does arrive damaged, please note any damage on the delivery slip before signing for your furniture.
-In the unlikely event that your furniture is damaged in transit by the 3rd party freight line, we will ship you replacement furniture at no additional cost to you by filing a claim with the shipping company, but we can only do that if you've noted damage on the delivery slip before signing for the furniture. Once you sign the delivery slip, we can assume no responsibility for damage found after delivery, so fully inspecting your furniture upon delivery is extremely important.
-Please note: Furniture cannot be refused upon delivery if it does not fit through an entryway. It is your responsibility to ensure the furniture you order can fit in your home.